首页即时动态海尔泰国空调AI智能体获Gartner大奖提名

海尔泰国空调AI智能体获Gartner大奖提名

来源：家居百科时间：2026年02月13日 17:56

Global Manufacturing Transformation:海尔泰国工厂的AI超级智能体获Gartner大奖

Current global manufacturing supply chains are accelerating their shift towards digitalization and resilience. How to meet local demands while efficiently collaborating globally has become a new challenge for the industry. Against this backdrop, China's manufacturing is participating in the reshaping of the global supply chain with innovative systematic models. On the evening of February 11th, Beijing time, Gartner announced the finalists for the 2026 "Gartner Power of the Profession Supply Chain Award," and Haier's Thai factory's AI Super Intelligent Body successfully entered the Gartner Supply Chain Customer Innovation Award, becoming the only appliance industry enterprise to receive this honor this year.

Haier AI Super Intelligent Body Achievement

This honor is an international recognition of Haier's successful implementation of intelligent manufacturing in overseas markets. It also marks the maturity of Haier's intelligent supply chain system with the "AI Super Intelligent Body" at its core, which has the capability to replicate and deliver globally. At the same time, this is also a key overseas landing of Haier's Smart Home TC transformation in the supply chain, truly realizing the full chain closed loop from user demand to intelligent production line.

AI Empowering Intelligent Manufacturing and Services, Creating New Global User Experience Standards

Haier's Chonburi factory in Thailand is the core intelligent production base for Haier's Smart Home in Southeast Asia. The key to its entry is Haier's construction and verification of a full-chain intelligent closed loop driven solely by user needs.

In the manufacturing aspect, the factory relies on a digital platform to achieve full-process system seamless connection for the first time overseas, building a 23-set digital system covering 13 fields to achieve rapid response across the entire order, production, logistics, and after-sales chain. It also introduces advanced systems such as AI visual detection and AI noise recognition. Through the construction of flexible intelligent production lines, key processes such as emptying, filling, and helium inspection are fully automated. Currently, the factory's automation rate exceeds 45%, and the equipment comprehensive efficiency reaches over 90%. Not only does it lay a solid foundation for the in-depth application of AI, but it can also quickly respond to the high temperature and humidity characteristics of Southeast Asia, producing products that meet local demand.

In terms of user services, the global after-sales service AI intelligent body deployed by Haier can proactively predict faults and provide multilingual accurate service solutions, increasing the first-time repair success rate by 90%, achieving a breakthrough from passive response to proactive service.

From the accurate production scheduling and AI quality control in the manufacturing end to the intelligent early warning and maintenance in the service end, the "AI Super Intelligent Body" realizes end-to-end intelligent decision-making and execution, fully interpreting the true connotation of smart supply chain. This is also the core highlight of its entry into the Gartner Award.

AI Super Intelligent Body Replicating "Wisdom" Solutions Globally

The success of Haier's air conditioning factory in Thailand also shows the potential for global replication of its "AI Super Intelligent Body" model. This innovative system takes the "1+3+N" strategy as its core and constructs a truly user-driven smart supply chain brain.

Unlike the common single-point technology application in the industry, Haier's supply chain AI Super Intelligent Body is a complete systematic solution. In the practice of the Thai factory, it has formed an organic system of "digital foundation + intelligent production line + AI scenario." The "1" platform integrates the full-chain data; the "3" core capabilities achieve precise demand transformation, intelligent scheduling, and resource optimization; and the "N" scenarios intelligent bodies collaborate in the Thai factory, ultimately achieving a significant effect of raising the demand response speed by 30%.

This entry into the Gartner Award authoritatively proves the advancedness and versatility of Haier's smart supply chain system. It marks that the independently created, AI super intelligent body-based manufacturing and service integration new mode in China has gained global top-end standard recognition and provides a replicable and scalable "Chinese model" for the digital transformation of the global manufacturing industry. Starting from Southeast Asia, Haier is pushing this systemized capability to the global stage, leading the industry towards a wisdom future centered around the user.